frequently asked questions
Find answers to some of the most common questions about Galaxy Riders, including our products, payment options, layaway plans, warranties, and more. If you have additional questions, feel free to get in touch with our friendly team.
General Question
We offer a wide range of motorcycles, including sport bikes, cruisers, and commuters, from top brands. Check our bike list to keep up with our latest stock.
Yes, we provide a six-month engine warranty and a general bike warranty. These warranties are valid as long as there is no tampering with the motorbike.
Tampering includes any modifications, disassembling, or non-approved installations on the engine or bike’s structural components. Using improper fuel or altering the bike’s original paintwork also counts as tampering.
Our shop is conveniently located in Ruimveldt, Georgetown, Guyana. Visit us to explore our extensive range of motorcycles, parts, and accessories.
For any questions or assistance, you can contact us via email at galaxyriders@outlook.com or call us at +592-711-8188. Our friendly team is ready to help with all your motorcycle needs.
Payment
We provide flexible payment options, including a layaway plan where you can make manageable weekly or fortnightly payments. You can choose the option that best fits your budget.
Our layaway plan allows you to secure your desired motorcycle with a 50% down payment. The remaining balance is paid in weekly or fortnightly installments. You can collect the motorcycle once the full payment is completed.
Yes, if you decide to cancel before collecting the motorcycle, we will refund 90% of your down payment, retaining 10% as a processing fee.
Late payments will incur a fee of 50% of the missed payment period. If you default on the layaway plan, Galaxy Riders reserves the right to cancel the agreement and retain all payments made up to that point.
