Frequently Asked Questions
Find answers to some of the most common questions about Galaxy Riders, including our products, payment options, layaway plans, warranties, and more. If you have additional questions, feel free to get in touch with our friendly team.
What types of motorcycles do you sell?
We offer a wide range of motorcycles, including sport bikes, cruisers, and commuters. Check our bike list to stay up to date on our latest stock.
Do you offer warranties on your motorcycles?
Yes, we provide a six-month engine warranty and a general bike warranty. These warranties are valid as long as there is no tampering with the motorbike.
What constitutes tampering with the motorcycle?
Tampering includes any modifications, disassembling, or non-approved installations on the engine or bike’s structural components. Using improper fuel or altering the bike’s original paintwork also counts as tampering.
Where is Galaxy Riders located?
Our shop is conveniently located in Ruimveldt, Georgetown, Guyana. Visit us to explore our extensive range of motorcycles, parts, and accessories.
How can I get in touch with Galaxy Riders?
For any questions or assistance, you can contact us via email at galaxyriders@outlook.com or call us at +592-711-8188. Our friendly team is ready to help with all your motorcycle needs.
What are your payment options?
We provide flexible payment options, including a layaway plan where you can make manageable weekly or fortnightly payments. You can choose the option that best fits your budget.
How does the layaway plan work?
Our layaway plan allows you to secure your desired motorcycle with a 50% down payment. The remaining balance is paid in weekly or fortnightly installments. You can collect the motorcycle once the full payment is completed.
Can I get a refund if I cancel my layaway plan?
Yes, if you decide to cancel before collecting the motorcycle, we will refund 90% of your down payment, retaining 10% as a processing fee.
What happens if I miss a payment on the layaway plan?
Late payments will incur a fee of 50% of the missed payment period. If you default on the layaway plan, Galaxy Riders reserves the right to cancel the agreement and retain all payments made up to that point.